I Lost $11,300 to Identity Fraud
I lost $11,300 to identity fraud.
What I learned: Usual safeguards don’t work.
Janna Herron·Senior Columnist Sat, Mar 2, 2024,
"Looks like someone is trying to take more than $10,000 from us."
That's the message my husband typed to me on a Monday morning in October. By the time I wrote back, he was on the phone with our bank. The weekend before, someone walked into a bank branch, pretended to be one of us, and took thousands of dollars from our checking account.
We joined the tens of millions of Americans who each year are victims of identity fraud, where criminals steal a bank or credit card number and use the personal information to achieve illegal financial gain.
We were lucky in so many ways, most notably that our bank reimbursed our losses within 36 hours.
What we learned is this: The many steps we take to safeguard our personal data don’t always work.
Experts suggest creating strong passwords with extra layers of authentication, changing them often, and not using the same one on multiple accounts.
Having text alerts on your credit and debit cards for all transactions can also thwart illegal activity in real time, as can email alerts when someone tries to change an email or address associated with your account.
You should do all these — and we did — but they wouldn't have prevented the fraud we experienced. Our data was already out there for the picking.
Hacks that expose the personal financial information of Americans soared to a record high of 3,205 in 2023, according to the nonprofit Identity Theft Resource Center. That total includes breaches of companies across many industries such as healthcare, utilities, financial services, and transportation.
A well-known example of this was the massive Equifax data breach in 2017 that affected 147 million Americans — including us. That motivated us to freeze our credit reports at Equifax, Experian, and TransUnion.
“At this point, all of our information is out on the dark web," Suzanne Sando, senior analyst for fraud and security at Javelin Strategy & Research, told me. "It's now just a matter of when is it going to be used against me."
'Huge time suck'Here’s what else we learned: Knowing how to respond to one of these frauds after they happen is also crucial — and time consuming.
Because of my past reporting on this subject, I knew we needed to act quickly. We checked our other accounts — bank, credit, and retirement — for any suspicious activity. There was none. We then met up at our local bank branch to shut down the old account, establish another, and identify which upcoming transactions to allow to go through.
It took more than two hours, and we weren’t close to done. "Fixing a run-in with identity fraud, it's a huge time suck," Sando said, "and people don't necessarily have the time to do it."
My husband fortunately was able to take the day off and spent the afternoon undoing automatic transactions from the old account and rerouting them to the new one. I also took off the day from work and headed to our local police precinct to file a report to provide to other financial institutions if the fraud followed us elsewhere.
Our local precinct took our report immediately. That’s not often the case for identity theft, according to Identity Theft Resource Center CEO Eva Velasquez, because it’s so hard to solve these cases.
Several factors worked in our favor, she said. In New York, the total amount stolen — which ended up being $11,300 — made the crime a Class D felony, which includes thefts of more than $3,000 but less than $50,000.
The bank also gave me copies of the withdrawal slips, which became critical evidence. The criminal made the withdrawals under my maiden name, albeit misspelled on each slip. It’s a name that hadn't appeared on my checking account for well over a decade.
To Read More Go to the Original Article Here: