Citibank Chat with Millionday 5/8/2014
12:18 PM [millionday] i wanted to see if any discussion would be given by citibank about the dinar - so i went to personal chat with them
12:19 PM [fishheads] millionday are they changing for us right now?
12:19 PM [millionday] it appears that at the end they were told to say sorry have no info but i did have a two page chat with someone
12:19 PM [lln65] Millionday We are all eyes
12:20 PM [millionday] i will be using the services of XXXXXXXX for my exchange for many many reasons but with the bank of citigroup being there -- i thought it might be interesting to see what they said
12:20 PM [millionday] would anyone like to see what they said ? ] smile
12:21 PM [mimi3] millionday yes
12:21 PM [lln65] Millionday true
12:21 PM [smiller67] millionday Of course!
12:21 PM [MadDScout] millionday UHHU!
12:21 PM [sczin11] millionday what kind of chat room was that, if u dont mind me asking
12:21 PM [millionday]
12:21 PM [lln65] Yes
12:21 PM [sczin11] millionday millionday YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:21 PM [fishheads] millionday Are you sure they even know what you are asking maybe they thought you said Dinner.
12:21 PM [millionday] bank services for the bank
12:21 PM [TxBrand] millionday millionday
12:22 PM [millionday] ok here goes so let me post it to ya here and then we will talk about it
12:24 PM [millionday] here we go
12:24 PM [millionday] Welcome A Citi representative will help you in approximately 0 minutes 2 seconds. For your protection, we'll never ask you for passwords, PINs, User IDs, security words or any part of your social security number during a chat. Other information may be required to help us verify your identity.
You are now chatting with 'Mason' from Citibank, N.A. You: Mary Mason: Welcome to Citibank Consumer Checking and Saving's department. My name is Mason. How may I assist you today? Mason: Hello Mary
12:25 PM [millionday] You: hello Mason thank you for your time -- I am interested in the future plans of citibank in the middle east
You: i know that citigroup and citibank have recently opened branches in Iraq
Mason: Just to confirm, are you referring to the Checking and savings accounts products and offers in USA?
You: I am wondering if the Iraqi dinar is going to be exchanging in your US locations in the near future Mason: You can exchange the foreign currency in our branches in USA.
12:26 PM [millionday] You: Yes i am -- i am asking if the wire would be able to be done to an account for wealth management from investment in the dinar or if your bank will be exchanging
Mason: However, we do not know the accounts and products offered by Iraq Citibank.
You: i am a US citizen that has invested in the Iraqi Dinar and will need huge help
You: I would not be happy with sending the dinar off to another location
Mason: I certainly understand your concern!
Mason: You can deposit the foreign currency to USA accounts and also exchange it in the branch.
Mason: Citibank operates individually in each country.
You: are there regulations set within your bank for the event in the future shall they set the reality rate for their entry to the global market
Mason: I can help you with the details of the USA Citibank accounts.
You: oh -- so you are saying that in the US we will be able to deposit the dinar and it will be exchanged to USD ?
Mason: Yes, you are absolutely correct. We have the suitable product for it.
Mason: You can consider our Global Executive Bank Accounts (GEB).
Mason: Global Executive Banking (GEB) is a United States based business of Citibank, N.A. that provides financial services through various bank and non-bank affiliates of Citigroup Inc. to international assignees working outside of their home countries, including International Staff of Citigroup.
Mason: Each has different pricing, including interest rates and fees, products, features, and terms and conditions than account packages offered.
Mason: With the account, you will have access to Multi-Currency deposit product- FDIC-insured bank deposits in foreign currencies: British Pounds, Australian Dollars, Canadian Dollars, Euro, Japanese Yen or Swiss Francs.
Mason: Non-Citi ATM fees and per-check fees are waived for GEB accounts.
You: and you also have private banking for those that are heavily invested ?
Mason: The Citi Private Banking (CPB) Group is a unit of professional investment bankers who attend to the banking needs of elite Citibank customers.
You: the reality rate for the dinar should be set very soon due to the announcement of their economic reform being activated in the very near future so these regulations have obviously been set for that -- am I correct?
Mason: You can call our Citi Private Bank Servicing team at (800) 870-1073.
12:30 PM [smiller67] lln65 Are you able to get all this hun?
12:30 PM [millionday] note -- now here is where it changes right away as if someone walked up
Mason: I am sorry!
Mason: We do not have information about it.
Mason: We have dedicated departments for every type of accounts.
You: nothing to be sorry about at all mason - you have been very helpful and directed me in the right direction
You: i understand
Mason: As we are from consumer checking and savings departments, we have limited access about the other products.
Mason: Thank you for your understanding!
You: have a wonderful day !!
12:31 PM [lln65] Ok I'm here
12:31 PM [millionday] so there is the end that obviously changed right away -- kind of strange how he changed like that -- dont you think?
12:32 PM [znn] millionday That's amazing!
12:32 PM [sczin11] millionday obviously you asked a very direct ? and he realized or was told by someone else overhearing, nuff said!!
12:32 PM [kimberly1] yes very strange
12:32 PM [kimberly1] question is why?
12:32 PM [millionday] but also very interesting that they have it set up so that consumers that are wishing to take just the bank rate and fees etc can deposit the dinar ---
12:32 PM [znn] millionday Maybe he didn't know that the dinar isn't internationally traded?
12:32 PM [subgirl] wow that was really wild how he talked about the currency like that so freely but then boom he changed!
12:33 PM [millionday] i personally will be using XXXXXXX but found the conversation very interesting and thought i would share it with ya
12:33 PM [fishheads] millionday it was very interesting
12:33 PM [millionday] znn ?
12:33 PM [Baxter1243] Thx MD... I guess it depends on what the charges are.... of course..
12:33 PM [anasdesign] Great I have two citi accounts cats out of the bag
12:33 PM [lln65] Thank you milli
12:33 PM [kimberly1] ??
12:33 PM [znn] millionday That is good to know since some of us will not be able to exchange with Dinarcorp
12:33 PM [TxBrand] Mason: You can consider our Global Executive Bank Accounts (GEB)...../////so can you deposit dinar now ?
12:33 PM [smiller67] millionday Thank you so much for sharing.
12:34 PM [kimberly1] Do we have a list of XXXXXX offices and locations?
12:34 PM [wilson6060] millionday Thank you so much for sharing...I AM EXCITED
12:34 PM [sheila3] millionday how do we exchange with XXXXXXX thought it had to be a bank
12:34 PM [millionday] the reasoning in this chat for me was that as soon as the news was out that they had built the citigroup bank there -- i contacted them then as well
12:34 PM [sczin11] millionday millionday what possessed you to have that chat TODAY?
12:34 PM [lln65] Subgirl I got it all
12:34 PM [sczin11] millionday o, u just answered- thanks
12:35 PM [subgirl] lln65 oh good, cuz I did too but did not post it yet!!
12:35 PM [millionday] they would not discusss it and had no idea about the dinar or any regulations for international exchange to do with Iraq
12:35 PM [smiller67] lln65 You Rock girlfriend! Kuddos to you my friend!
12:35 PM [ajay214] most email/chat employees will say whatever they can to get you off and move on to the next as they are timed even on chat conversations - I work with them all day and they are not the brightest bunch
12:35 PM [millionday] obviously this has changed very much because as we just saw they have released plans for the exchange in this particular bank
12:36 PM [subgirl] I thought maybe mason was going to actually give us the rate as much as he was talking about currency like that! Wow
12:36 PM [millionday] ajay214 well i certainly found one that was
12:36 PM [ajay214] millionday - I don't think he/she really had a clue what you were talking about
12:37 PM [millionday] ajay214 that is the beauty of this site -- you are intitled to your opinion hun
12:37 PM [millionday] e
12:37 PM [purecountry] ajay214 if she wouldnt have had to sudden turn about I would agree with you. But that told be she know what she was saying
12:37 PM [sheila3] iam lost,so we dont want to go to a bank to exchange
12:37 PM [fishheads] sheila3 personal preference
12:37 PM [ajay214] millionday - not trying to be argumentative at all here - chat employees are not well trained and they were talking in general
12:38 PM [znn] sheila3 You will need to weigh your own options of whether you exchange at a bank or dealer
12:38 PM [TxBrand] we need to know if we can open an account with Iraq dinar
12:38 PM [TxBrand] and it stay as dinar
12:38 PM [sheila3] but i thought XXXXX is where you only buy dinar
12:38 PM [smiller67] sheila3 As you may already know, BGG will be sending out emails daily for the top 10 best exchange rates.
12:38 PM [fishheads] znn where i can get the best bang for the deeeeeeenars
12:38 PM [znn] sheila3 You can sell as well!
12:39 PM [sczin11] sheila3 currency dealers buy and sell
12:39 PM [millionday] i was not trying to tell anyone at all what to do when they exchange -- you will be able to choose to use an exchange company or a bank that deals in foreign currency --- just showing you that the citi group banks allow you to deposit the currency now and that was now stated at all and in fact they would not even talk about the Iraqi dinar last time i tried and shut me down right away
12:39 PM [sheila3] sorry iam new at this,have no clue
12:39 PM [fishheads] sheila3 they are a currency exchange service if they sell it they will buy it less a fee of course
12:39 PM [juiceplus+] Hello, did they not say last yr that any dealers would have to do same as banks? Another O rule?
12:39 PM [millionday] i thought it was interesting to see the change from the last time i showed you all what was said
12:39 PM [znn] millionday Great news...thank you for sharing!!!
12:40 PM [sczin11] millionday absolutely.. thank u...thank u
12:40 PM [sheila3] millionday your awesome
12:40 PM [smiller67] millionday Thank you so much! You're one smart cookie!
12:40 PM [millionday] sheila3 no hun its ok --- we were all new at one time -- ask anything you would like sweety
12:40 PM [znn] sheila3 sheila3 sheila3 You have years of reading to catch up on!!!1
12:40 PM [lln65] Znn
12:40 PM [smiller67] millionday Thank you for all you do hun.
12:40 PM [sheila3] znn no thank you
12:40 PM [fishheads] znn
12:40 PM [millionday] yw all the time smile
12:40 PM [sczin11] millionday millionday now bring us the latest BUDGET and RV news... if you can find any
12:41 PM [kimberly1] millionday Thank you so much for all you do!
12:41 PM [lln65] TXbrand is there an update on our dear Dash
12:41 PM [sheila3] iam just not sure on what to do
12:41 PM [fishheads] sczin11 my budget sux right now.
12:41 PM [subgirl] That was kind of cool now wasn't it?
12:41 PM [sczin11] fishheads
12:41 PM [millionday] thank you for all the help you gavce us this week while rudie was on her much needed vacation sweety -- such a great blessing for us
12:41 PM [juiceplus+] millionday please read question above
12:42 PM [smiller67] millionday Isn't she a keeper though?
12:42 PM [jarhead] Yeah my billfold is lookin anorexic again
12:42 PM [millionday] 12:39 PM [juiceplus+] Hello, did they not say last yr that any dealers would have to do same as banks? Another O rule?
12:42 PM [lln65] Amen millionday she saved my butt would have been a wreck if I did it
12:42 PM [sczin11] juiceplus+ my understanding is the dealers will exchange at rates set by the CBI-
12:42 PM [subgirl] jarhead
12:42 PM [lln65] ***************************************
[juiceplus+] Hopefully we will all get that list from BGG
[millionday] i thought it was interesting to see the change from the last time i showed you all what was said
[znn] millionday Great news...thank you for sharing!!!
[sczin11] millionday absolutely.. thank u...thank u
[sheila3] millionday your awesome
[smiller67] millionday Thank you so much! You're one smart cookie!
[millionday] no -- the exchange companies are a seperate business and do have different licensing that they have to follow and of course regulations due to trade info but they can give a thousand dollars a dinar if they like -- they set their rate of exchange and do business in a market -- so they have regulations but not by how they do business in the case of making money -- not that i know of
[millionday] i will check and see if they have a set amount that they have to comply with but i am pretty certain they can lose their shirt or give great deals etc -- if they would like -- i will verify for us though