What Do Americans Complain About Most? By Emily Levy
No one likes a scam. How about 289,732 of them?
In a recent report, the Consumer Federation of America studied 289,732 consumer complaints from 37 state and local consumer protection agencies across the country. These agencies work to “prevent scams and rip-offs,” and, when possible, “track the culprits down and retrieve victims’ money.”
The Federation wanted to know: What did Americans complain about last year?
The top complaints of 2011 were auto-related. Americans complained about faulty car advertisements, insufficient car repairs, and towing and leasing controversies. Most common were complaints about misrepresented used cars.
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